Department Contacts

Customer Relations

Eligibility & Benefits, Claim Status, Find a Provider

Hours: Mon - Fri 8:00am - 8:00pm EST
Phone: (800) 334-3937
Fax: (877) 940-9243

Email: Customer Relations, Fill in secure form online

Enrollment

Employer Group Managers & Producers

Hours: Mon - Fri 8:00am - 5:00pm EST
Phone: (866) 838-7620
Fax: (877) 940-9247

Email: Enrollment, Fill in secure form online

Network Management and Credentialing

Provider Participation Requests & Inquiries, Provider & Office Updates

Hours: Mon - Fri 9:00am - 6:00pm EST
Phone: (800) 531-2818
Fax: (866) 614-4951

Email: Network Management, Fill in secure form online

Utilization Management

Prior Authorization Requests

Hours: Mon - Fri 9:00am - 6:00pm EST
Phone: (800) 465-6972
Fax: (877) 865-1077

Email: Utilization Management, Fill in secure form online

Mailing Address

Envolve Vision

P.O.Box 7548
112 Zebulon Court
Rocky Mount, NC 27804

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